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We’d love to hear from you — unless you’re calling during nap time. Then we’re either silently weeping with joy or frantically googling “why won’t my baby sleep.”
Pick your weapon:
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Email: hello@[yourstore].com
(We reply faster than your baby can yeet a floating duck across the bathroom — usually within 24 hours.) -
Live Chat: Look for the bubble. If we don’t reply, we’re likely scrubbing poop off a changing pad cover or fishing a toy out of the toilet. We’ll get back to you.
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Smoke signals: Not recommended. The baby will think it’s bath time and start splashing.
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The most common questions we answer while half-asleep:
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“Where’s my order?” → Check tracking. Then check under the car seat. Then email us.
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“Can I return a drool-encrusted bib?” → Yes. We’ve seen worse. Check our Refund Policy.
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“Will the transitional swaddle turn my baby into Houdini?” → Probably. But we designed arm-release zippers so you don’t lose the battle.
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Our sacred hours:
Mon–Fri, 9am–5pm EST. But between you and me — I check emails during the 3am feeding too. Because solidarity.
We promise zero judgment. We’ve all smelled like sour milk. Just reach out.