Refund Policy

We know the drill. That transitional swaddle looked perfect online, but your baby treats it like a personal wrestling opponent. Or that hooded towel you bought? Your toddler now exclusively wants the shark one, not the dinosaur. We’ve been there.

You can return most unused items within 30 days for a full refund (minus shipping). Just make sure they’re not completely destroyed.

But here’s the real talk — because we’re parents too:

• • • Bibs with fossilized sweet potato? Keep it. We’ll send you a discount for your next order instead of making you scrub that.

    • Changing pad covers that witnessed a Level 5 blowout? Please, for the love of all that is holy, do not send that back. Take a photo for our Hall of Fame, burn it (responsibly), and we’ll refund you.

    • Bath toys that developed a mysterious black spot inside? That’s on us. We’ll replace it immediately. No questions asked.

    • Transitional swaddles that have been chewed, stretched, and cried on? If it’s within 30 days and still functional, we’ll take it. If it smells like PTSD, just toss it — we’ll still work with you.

How to return:

1. 1. 1. Email us at returns@[yourstore].com with your order number and a reason. Even if it’s “baby just didn’t vibe with it.” Valid.

      2. We’ll send you a return label (cost deducted unless we messed up).

      3. Pack it, slap on the label, drop it off. No ritual required.

Damaged or wrong item?
Our bad. Send a photo within 7 days. We’ll replace or refund fully — plus a little apology treat (digital high-five and a coupon).

Refund timeline:
Once we get the return, we process within 5 business days. Your bank might take longer — they’re slower than a toddler picking which bath toy to grab (which is very slow).

Final word:
We’d rather make you smile than fight over a bib. If you’re unhappy — even if it’s just a bad day — talk to us. We’ll figure it out. Because parenting is hard enough without return policy drama.

Now go survive bath time. You’re a champion.